Terms & Conditions

DELIVERIES & POLICIES
To allow time to palletise your order and be collected by our couriers deliveries usually take between 4-7 days.
Deliveries are usually made by a lorry with a ‘tail-lift’ meaning a ‘kerbside’ delivery only. Our couriers are not insured to carry the tiles into your property so please ensure someone is available to take the tiles into your property for safe keeping.
RETURNS & REFUNDS
Please return any unwanted items back to our premises within 28 days for a refund less 25% re-stocking charge.

To allow time to palletise your order and be collected by our couriers deliveries usually take between 4-7 days.
Deliveries are usually made by a lorry with a ‘tail-lift’ meaning a ‘kerbside’ delivery only. Our couriers are not insured to carry the tiles into your property so please ensure someone is available to take the tiles into your property for safe keeping.